Apple made to pay $1,800 after Genius Bar loses iPhone photos

Apple has been made to cough up £1,200 ($1,800) in damages after its Genius Bar accidentally deleted all the data from a customer's iPhone. Deric White, 68, had honeymoon photos and 15

Apple planning changes to Apple Stores and Genius Bar appointments

Apple is planing a number of changes to Apple Stores, including changes to how Genius Bar appointments are made, as well as training employees for a major new initiative. Genius Bar Appointments Presently, Genius Bar

Basic iPhone Troubleshooting: Apple Recommends Hard Reset-Reboot Before Making Genius Bar Appointments

If you're iPhone (or other iOS device) is having issues, and you want to book a Genius Bar appointment at your local store, Apple might ask you to take one little step first: Do

Apple Reportedly Working on Local Backup Servers at Genius Bars For iOS Device Replacements

According to 9to5Mac and their sources, Apple is planning a new addition to augment the whole Genius Bar experience. When your iOS device is plagued with some sort of hardware issue, the folks over at